Option 1
Measuring
The partner measures every window and sends the record to you and to us. You order and install the shades yourself.
Free remake if the partner measured wrongPlus we check your order against their record before production.
Measure & Install Referral Program
Let a local pro measure and install. We cover the fit.
Book measuring, installation, or both from an independent partner near you. For the service you book, our free redo also covers the partner's mistakes.
Who pays if a shade needs remaking?
Our standard 90-Day Free Redo does not cover measuring or installation mistakes. Booking a partner extends it to the service they perform.
| If the remake is caused by… | You do it yourself | Partner measures | Partner installs | Partner does both |
|---|---|---|---|---|
| A measuring mistake | You pay | Free remake | You pay | Free remake |
| An installation error | You pay | You pay | Free remake | Free remake |
A free remake means a replacement shade and shipping at no charge. Claim within 90 days of delivery. Return visits and reinstallation follow the partner's own terms.
How it works
Order your shades first, using your own measurements. Book the installation visit for after they arrive.
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Send your request
Fill in the form below. Within 1 business day we match you with a partner near you and email you their name and your referral number.
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The partner contacts you
Within two business days, with their service agreement and available times. You book and pay them directly. If they can't take the job, we match you with another partner.
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Measuring visit
The partner labels each window, records its exact width, height and depth, and sends the record to you and to us within two business days.
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Order your shades
Choose your shades and mount on hestiablinds.com, enter the partner's measurements in the size calculator, and add your referral number in the order note. We check them against the record before production.
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Installation visit
The partner checks each shade fits before mounting it, then installs and tests every one. If something doesn't fit, they stop and tell you and us first.
Who does what
Hestia
- Makes and sells your shades
- Matches you with a partner, free of charge
- Checks your order against the measurement record
- Remakes and ships free when the redo covers it
The partner
- An independent, insured local company, licensed where required
- Sets its own price; measuring and installation are priced separately
- Sends its own service agreement and invoice
- Responsible for its work and for any damage to your home
You
- Book and pay the partner directly
- Choose your shades, options and mount
- Order on hestiablinds.com using the partner's measurements
- Add your referral number to the order
Good to know
What does installation include?
Drilled or no-drill tension mounting, plus motorized setup. Motors are rechargeable, so no wiring. Old blind removal on request.
What isn't covered by the redo?
Orders where the window sizes you enter differ from the partner's measurement record, orders missing your referral number, and sizing from your own measurements.
Who pays for a return visit?
Return visits, removal and reinstallation follow the partner's own terms, which they give you in writing before you book.
Do I pay Hestia anything for this?
No. The referral is free. You pay the partner for their service and Hestia for your shades, separately.
Do I have to book anything?
No. The partner quotes you first, and you decide whether to go ahead.
Where is the program available?
Los Angeles County for now. More areas are coming soon. Outside Los Angeles County? Send a request anyway and we'll email you when we launch near you.
Request a visit
Two minutes, no cost, no commitment.
Questions first? Email service@hestiablinds.com or call 928-365-6528.
No Hestia fee
Request a visit